Question 1

How do I book a travel package with Travel Buddy?

Accepted Answer

Booking is simple! Browse our packages, select the one that suits you, and reach out to us via the website, WhatsApp, or phone. Our team will guide you through the entire process — from itinerary finalisation to payment and departure.

Question 2

What is included in a Travel Buddy package?

Accepted Answer

Most of our packages include accommodation, transportation (intercity transfers and local cabs), guided tours, and selected meals. Specific inclusions vary by package and are clearly listed on each package page. Flights may or may not be included depending on the package.

Question 3

Can I customise my travel package?

Accepted Answer

Absolutely! We specialise in tailor-made trips. You can customise the duration, hotel category, activities, meal preferences, and group size. Just share your requirements with our team and we'll craft the perfect itinerary for you.

Question 4

What payment methods do you accept?

Accepted Answer

We accept bank transfers, UPI, credit/debit cards, and other popular online payment modes. A booking amount is required to confirm your reservation, with the balance payable before departure. Our team will share the full payment schedule at the time of booking.

Question 5

What is the cancellation and refund policy?

Accepted Answer

Cancellation policies vary by package and how far in advance you cancel. Generally, cancellations made well in advance receive a higher refund, while last-minute cancellations may be non-refundable. Our team will share the specific policy for your package at the time of booking.

Question 6

How far in advance should I book a package?

Accepted Answer

We recommend booking at least 2–4 weeks in advance, especially for peak season travel (October–January and April–June). For international packages or large groups, 4–6 weeks in advance is ideal to ensure the best hotel availability and flight options.

Question 7

Do I need travel insurance?

Accepted Answer

While travel insurance is not mandatory for domestic trips, we strongly recommend it for all international packages. It covers unexpected events like medical emergencies, trip cancellations, or lost baggage. Our team can advise you on suitable insurance options.

Question 8

What documents are required for international travel?

Accepted Answer

For international travel, you will need a valid passport (with at least 6 months validity beyond your travel date), visa for the destination country, travel insurance, and any health documents if required. Our team will provide you with a complete document checklist specific to your destination.

Question 9

Can I travel solo or are packages only for groups?

Accepted Answer

We cater to everyone — solo travellers, couples, families, and large groups. Many of our packages are available for solo bookings, and we also offer group departure tours where you travel with like-minded explorers at more affordable per-person rates.

Question 10

What happens if there is a flight delay or cancellation?

Accepted Answer

In the event of a flight delay or cancellation, our on-ground support team will work with you to rearrange transfers and accommodation as needed. We maintain a dedicated WhatsApp support group for every trip so help is always just a message away.

Question 11

Will I have a dedicated point of contact during my trip?

Accepted Answer

Yes! Every Travel Buddy booking comes with a dedicated trip coordinator. A WhatsApp group is created for your trip where your coordinator provides real-time updates, answers queries, and ensures everything runs smoothly from departure to return.

Question 12

Are there any hidden charges?

Accepted Answer

No hidden charges — ever. All costs are communicated upfront at the time of booking. Any optional activities or personal expenses (such as shopping, tips, or extra meals outside the plan) will be clearly listed as exclusions so you know exactly what to budget for.

Frequently Asked Questions